Manufacturing
Baxi UK Ltd
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The Baxi Group is one of Europe's leading heating and home comfort specialists and employs over 5,500 people throughout Europe with a turnover of €1.0bn (£700m). The total number of calls handled is now approximately 6000 calls per day...
Geest plc
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Geest plc, the market leader in fresh prepared foods and produce in the UK. The system's main requirement was to enable key Geest personnel to be instantly contactable by customers & colleagues, 24/7...
The Royal Mint
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The Royal Mint have had their demanding criteria met by Shipton Communications; not only has the entire telecommunications system been upgraded to provide the benefits of a fully integrated digital system, but full coverage has been provided of the whole 35 acre site...
Triumph Mototcycles Ltd
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Triumph experienced a major fire in early 2002, which highlighted problems of communication in the case of emergencies. There are 2 x Opencom 1000 DECT servers connected to the INDeX telephone system via QSIG/DPNSS convertors. Site 1 has 14 base stations and 24 Handsets, Site 2 has 16 base stations and 40 handsets...
Clinical / Healthcare Sector
Norwich & Norfolk Hospital
Government Sector
The Home Office
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In spring 2001, the Home Office Minister authorised investment in a new system and set INEB a service level target of handling 25,000 calls per week. Shipton Communications was chosen to implement a new contact centre solution, which went live on 18 March 2002...
Retail
Hilton Garage
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Hilton Garage has expanded to become one of the largest purpose-built car supermarkets in the UK, capable of stocking more than 700 cars. The decision to relocate to a single site gave Hilton the opportunity to develop a new network infrastructure...
Bhs
Business Services & Legal Sector
Countrywide Property Lawyers
National House Builders (NHBC)
Educational Sector
Haberdashers' Aske's Hatcham College
The Kimberley School
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Others
The Ivy Restaurant
Colne VCS
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Middlesbrough Football Club
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