Inter-Tel's new Enterprise Messaging application is a scalable, speech-enabled messaging and call routing tool that combines voice and data communications for a unified user experience. The messaging application provides a unified presentation for voice, fax and/or e-mail communications.

Optional speech recognition and text-to-speech support enrich message access when users are away from the office through an e-mail reader application. Fax library support, record-a-call and group distribution lists empower end users with flexible communication tools to communicate to groups of one or many. With the automated attendant functions, the caller experience can be optimised based on time criteria, enhanced through customised routing tables, and simplified with speech-driven technology.

Inter-Tel Enterprise Messaging is a centralised messaging solution designed to effectively address the needs of both single-site or distributed network systems.

Enterprise Messaging is the ideal solution for businesses:

With up to 400 employees

Needing over 200 call routing applications

Requiring a scalable foundation for messaging solutions on their networks

Looking for the benefits of speech technology

Requiring unified view of messages with multiple interfaces